Bank Scams are getting more and more frequent, the phishing types used to be the most common, it was followed by sending you updates to “enhance” security which is essentially a trojan. Nowadays they advance their scams further to include phone calls as I guess their phishing and trojan types of scams no longer work that effectively with all these publicity.
The scammers does not include phishing links or trojan now but instead ask you to call a number. I am using this page to categorized the banks, the information of each bank such as their reporting email addresses and such to make it easier for users to look for the abuse department and do his or her part in keeping the Internet clean.
Forward a copy of the suspected email to email@example.com.
I went to their web site, can’t seem to be able to find a dedicated complaint or reporting section for scam or phishing emails. The closest seemed to be this.
For Internet Banking, SPAM Mails and NEFT related complaints, please mail to firstname.lastname@example.org
Brazos Valley Schools Credit Union
Brazos Valley Schools Credit Union has been notified by numerous members that they have received e-mail requesting account information. The latest phishing attack is quite convincing – it mentions that the credit union is aware of these attacks and may also list the first eight (8) digits of the debit card. Do not open any link associated with these e-mails. The Credit Union will never ask you to verify your account information via e-mail. All phishing attempts should be reported online to the Internet Crime Complaint Center here run by the FBI and the National White Collar Crime Center, as well as the credit union. Never reply to the e-mail with your account and/or personal information.
There is a new scam called “Smishing” that targets wireless devices/cell phones via text messaging in order to lure you into giving out personal information.
Some of you have reported telephone calls where a person identifies themselves as a Brazos Valley Schools Credit Union employee and tells you that your card has been deactivated and you need to give them your card information. This is not a credit union employee.
Remember, your credit union will never contact you by phone, by e-mail, nor by text messaging, and ask you for your personal information.
For more information on how to fight this type and other types of Identity Theft, please download the following brochure from the National Credit Union Administration: How To Stop Electronic Identity Theft.
(This is on their web site, they don’t seen to have a special email to report abuse)
They will never request their customers to update their personal information via web links contained within emails. if you receive such emails, their advice is to forward them to email@example.com.
These are some good advice from Fulton web site
Fake emails will often:
* Ask you for personal information. Fake emails often contain an overly generic greeting and may claim that your information has been compromised, that your account has been frozen, or ask you to confirm the authenticity of your transactions.
* Appear to be from a legitimate source. While some emails are easy to identify as fraudulent, others may appear to be from a legitimate address and trusted online source. However, you should not rely on the name or address in the “From” field, as this is easily altered.
* Contain fraudulent job offers. Some fake emails appear to be from companies offering jobs. These are often work-at-home accounting positions which are actually schemes that victimize both the job applicant and other customers. Be sure to confirm that the job offer is from a known and trusted company.
* Contain prizes or gift certificate offers. Some fake emails promise a prize or gift certificate in exchange for completing a survey or answering questions. In order to collect the alleged prize or gift certificate you may be directed to provide your personal information. Just like with job offers, be sure to confirm that prize or gift certificate is being issued from a known and trusted company.
* Link to counterfeit Web sites. Fake emails may direct you to counterfeit Web sites carefully designed to look real, but which actually collect personal information for illegal use.
* Link to real Web sites. In addition to links to counterfeit Web sites, some fake emails also include links to legitimate Web sites. The fraudsters do this in an attempt to make a fake email appear real.
* Contain fraudulent phone numbers. Fake emails often contain telephone numbers that are tied to the fraudsters. Never call a number featured on an email you suspect is fraudulent, and be sure to double-check any numbers you do call.
* Contain real phone numbers. Some of the telephone numbers listed in fake emails may be legitimate, connecting to actual companies. Just like with links, fraudsters include the real phone numbers in an effort to make the email appear to be legitimate.
Counterfeit Web sites
Online thieves often direct you to fraudulent Web sites via email and pop-up windows and try to collect your personal information. In many cases there is no easy way to determine that you are on a phony Web site because the URL will contain the name of the institution it is spoofing. However, if you type, or cut and paste, the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site.
Another way to detect a phony Web site is to consider how you arrived there. Generally, you were directed by a link in a fake email requesting your account information. Again, we will not request personal information from customers via email and any unsolicited request should be considered fraudulent and reported immediately.
Good advice, can’t have said it any better or more comprehensive and easily understood then this. Bank of Fulton’s information is valuable advice for everyone.
What to do if you receive a phishing email
* Don’t follow any links in the email, or reply to it
* Forward the email to firstname.lastname@example.org replacing the subject line with ‘Report’
* Delete the suspicious email
Read more about phishing
If you are concerned that you may have disclosed any personal or security details, please call our helpdesk immediately on:
08458 50 06 29.
If you receive phishing emails from organisations other than Halifax (such as other banks, eBay or PayPal), please contact those organisations directly to report the problem.
You may also wish to:
* Check that your anti-virus software is up to date, as the email may also contain a virus
* Check that you have all the necessary browser and operating system updates installed (if you are running Windows, start by visiting Microsoft Security Home)
Internal Revenue Service
How to report phishing, e-mail scams and bogus IRS Web sites
If you receive an e-mail or find a Web site you think is pretending to be the IRS,
* Forward the e-mail or Web site URL to the IRS at email@example.com.
* You can forward the message as received or provide the Internet header of the e-mail. The Internet header has additional information to help us locate the sender.
* After you forward the e-mail or header information to us, delete the message.
Pacific Oaks Credit Union
Their web site has a very clear sample of the phishing email as well as the below information
Pacific Oaks members are receiving fraudulent emails.
If you receive the email below, DO NOT CLICK ON IT. This is a SCAM. The linked page is not a valid Pacific Oaks web page.
The scammers are sending out blind emails to random addresses, and DID NOT get any email information from the credit union. They appear to be targeting Yahoo and SBC addresses.
If you provided card numbers to the website, please block those card numbers immediately by calling the below numbers and then contact us to make arrangements to receive a new card.
If your card has a VISA logo: 1-800-543-5073
ATM card without a VISA logo: 1-888-241-2510
There is no abuse email listed however. Though I must credit them for being so concise in their explanation.